Crossroads Family Services

Making Wellness Possible

Our Staff

Get to know our Founder

Get to know our Founder

Janet Ryan-Newell, M.Ed.

Janet holds an M.Ed. with Distinction in both Counselling Psychology & Psychometric Assessment. For the first decade of her career Janet worked with Edmonton Public Schools, both as an Elementary School Teacher and as a School Psychologist.

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Meet our Staff

At Crossroads Family Services, our dedicated team of professionals are at the heart of our mission to create better lives for families and children. Each member brings unique expertise, compassion, and commitment to their role in supporting our community.

Janet Ryan-Newell

Chief Executive Officer: Clinical Director FSG

Jo-Ann Klapstein

Executive Director

Craig Ryan, BA

Associate Director, Crossroads Disability Care

Barb Tenney

Senior Manager

Annette Thiessen

Business Operations Manager

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Pauline Duperreault

Reception and Admin Support

Marny Traverse

Recruitment Coordinator/Home Study Supervisor and Admin Assistant

Michelle Caouette

Foster Care Program Supervisor

Candace Cooper

Acting Operations Supervisor – Foster Care & Disability Services

Shauna Benvik

Foster Care Support Worker

Stephanie Serbin – Currently on Maternity Leave

Operations Supervisor of Kinnections Community Wellness

Lydia-Ann Levesque

Behaviour & Development Support Supervisor

Jesse Lentz

Registered Psychologist

Cassie Cormack

Family Worker

Samuel Addae 

Family Worker

Land Acknowledgement

Crossroads Family Services respectfully acknowledges that we are located on Treaty 6 and Treaty 7 territories, a traditional gathering place for diverse Indigenous peoples including the Cree, Blackfoot, Metis, Nakota Sioux, Iroquois, Dene, Ojibway and Saulteaux (Anishinaabe), Inuit, Tsuut'ina, Stoney Nakoda peoples and many others whose histories, languages, and cultures continue to influence our vibrant community. As an organization serving Indigenous peoples and communities, Crossroads Family Services is dedicated to ensuring the spirits of Treaty 6 and Treaty 7 are honoured and respected. Crossroads is committed to building relationships based on trust, respect, and understanding.