Non-Violent Crisis De-Escalation Training
Essential Skills for Caregivers of High-Needs Children & Youth in Edmonton
Are you caring for a child or youth with complex needs? Do you need effective strategies to handle challenging situations safely and confidently?
Non-Violent Crisis De-Escalation training provides essential techniques and practices for safely managing unsafe behaviours and situations. The training ensures that participants understand how to perform interventions responsibly and humanely, emphasizing safety for all parties involved.
Join our comprehensive two-day training program designed specifically for caregivers like you. Certification will be awarded upon completion and can be renewed every 3 years.
What You’ll Learn
This program aims to equip participants with essential techniques and practices for safely managing unsafe behaviours and situations. By the end of the program, participants will:
- Develop Verbal and Paraverbal Skills: Gain proficiency in verbal de-escalation techniques to manage escalated individuals through effective communication.
- Master Physical Restraint Techniques: Learn and practice safe physical restraint methods to protect individuals from harming themselves or others.
- Enhance Behaviour Management Skills: Build competencies in behaviour management to handle crises responsibly and kindly.
- Ensure Personal Safety: Acquire personal safety skills to maintain the well-being of all individuals involved in the interventions.
The program is delivered in a blended format, combining virtual sessions for verbal de-escalation skills on Day One, and in-person training in South Edmonton for physical restraint techniques on Day Two. Participants must accurately demonstrate each skill to receive a certificate of completion, ensuring thorough understanding and application of the techniques.
Program Details
Who Should Attend:
- Adult caregivers and support workers (18+) who care for and work with children and youth with complex needs.
Upcoming Sessions:
- February 21-22, 2026
- Register by February 11, 2026
- March 9-10, 2026
- Register by March 4, 2026
Format:
- Day 1: Verbal De-escalation Techniques (Virtual Session)
- Day 2: Physical Safety & Intervention Skills (In-Person, South Edmonton, location details provided upon registration)
- All days are from 9:30am to 4:30pm
Investment:
- Complete 2-day program: $200
- Day 1 only (Verbal De-escalation): $75
- Note: Day 2 cannot be booked separately
Ready to Register?
Registration for our Non-Violent Crisis De-escalation Training is hosted through the RAE Institute platform. You’ll need to create an account to complete your registration.
How to Register:
- Click the Registration link and create an account to log in.
- Select the Non-Violent De-Escalation Training date(s) and class(es) you would like to attend (Day 1 only, or both days) from your main dashboard.
- Fill out registration and payment information.
- Our team will be in touch shortly with additional information.
The Kinnections Difference
In-House Training: Our in-house specialists deliver training tailored specifically to the needs of caregivers & support workers who care for high-needs children and youth. This means you’ll learn practical strategies tailored for the population you serve. Through this training you will:
- Build confidence in managing escalated behaviours
- Reduce risk of injury to yourself and those in your care
- Join a community of caregivers facing similar challenges
- Earn certification (valid for 3 years)
Important Notes
- Physical Requirements: Day 2 involves significant physical activity including standing, kneeling, and floor work.
- Certification: Participants must successfully demonstrate each technique to receive certification.
- Renewal: Certification requires renewal every 3 years.
This training is aligned with the Alberta Council of Disability Services standards and provides evidence-based approaches to crisis prevention and intervention.
Frequently Asked Questions
Where is this training?
The first day (Verbal De-escalation Techniques) of the training is delivered online, and the second day (Physical Safety & Intervention Skills) will be held on the southeast side of Edmonton.
Can this course be done completely online?
Unfortunately, the course cannot be completed entirely online. The second day covers physical restraint techniques that require hands-on practice and in-person instruction for safety and effectiveness. The first day can be completed online, but the second day must be attended in person in Edmonton.
We understand this may be challenging for those outside the Edmonton area, but the hands-on component is essential for proper certification in these techniques.
Do I receive any certification for the one day training?
Yes, you will receive a certificate upon completion of the one day training!
How much does this program cost?
Our complete two day program is $200. If you would like to participate in only the first day (verbal de-escalation), it is $75.
This program is too expensive.
We understand that cost is always a consideration when investing in professional development. The skills learned in our Non-Violent Crisis De-escalation Training often prevent costly incidents and create safer environments for everyone involved.
We do offer a day one only option for $75 compared to $200 for both days, which might be a more budget-friendly way to get started with these essential skills.
Please feel free to reach out to us for more information! Email us at main@crossroadsfs.ca or call 780-430-7715.
How trustworthy is this program?
This training is aligned with standard practice in the province of Alberta. The curriculum is delivered over two intensive days and includes both theoretical foundations and hands-on practical components. We’re happy to provide more details about our training structure – feel free to contact us!
Is this program also useful for caring for adults?
Our Non-Violent Crisis De-escalation Training is absolutely applicable for caregivers working with adults as well. The techniques we teach are effective across age groups and can be adapted for various situations involving individuals with complex needs, whether they’re children, adults, or seniors.
Please feel free to reach out to us for more information! Email us at main@crossroadsfs.ca or call 780-430-7715.
Can FSCD cover this training?
While FSCD doesn’t cover our Non-Violent Crisis De-Escalation Training, we’ve worked to keep our pricing accessible for caregivers who need these essential skills. Our 2-day certification program is $200, and we offer the option to take just Day 1 (Verbal De-escalation) for $75.
