Level I children’s needs can be met in the family and community with occasional respite and breaks.
Level II children present with more challenging behaviours, and it is difficult to get the support or breaks needed to stay well. These are the children or youth with higher needs who require specialized services, resources, and support.
Fill out the intake package. If you have questions or concerns, feel free to call us and we can walk you through it. Paperwork that is not complete does not move forward to be matched.
Attach your FSCD contract, along with the intake package, and send it to us promptly. As we direct bill through FSCD, we need proper documentation of your contract. When we receive these documents, we can go forward and schedule the intake meeting.
Be flexible with your caregiver – available times, gender, etc.
Make sure your contract has agency rates already built in – our rates are higher than a straight provider rate because we recruit, train, and support the caregivers to ensure high quality. Contact your caseworker and inform them you’re going forward with Crossroads. Once that is completed, an addendum will be completed with the correct rates on your contract. No services are booked or provided until after a current FSCD contract has been received.