Janet Ryan-Newell

CEO

Janet holds an M.Ed. with Distinction in both Counselling Psychology & Psychometric Assessment. For the first decade of her career Janet worked with Edmonton Public Schools, first as an Elementary School Teacher and then as a School Psychologist.

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Elaine Roemmich

Executive Director

Elaine has worked with the agency group since its beginning, first as a policy development consultant, and then as a manager and director. Her years of work with the Federal Government prepared her especially well for the complexities of overseeing working with government-funded programs.

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Jo-Ann Klapstein

Director of Foster Care and Kinnections

Jo-Ann has been with Crossroads as a staff member since 2005. She also worked with our sister agency Kells Counselling as a Psych Assistant and a learning specialist. Jo-Ann’s educational background is in teaching, and she has worked in Aboriginal communities.

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Annette Thiessen

Business Operations Manager

Annette has been an integral part of Crossroads Family Services since 2002. She oversees our human resource needs as well as anything to do with office equipment and information technology.

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Lena Dobson

Compliance Officer and Admin Support.

Lena started working for Crossroads in January 2013 at our main office reception desk. In 2014, she moved to a Program Support Worker role, coordinating our training program and tracking compliance requirements for foster parents in both regions.

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Pauline Duperreault

Reception and Admin Support

Pauline began working as the agency receptionist in February 2014. She is a wonderful addition to our Crossroads family. Pauline loves to learn, is unfailingly kind and welcoming, and has a lovely sense of humour.

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Michelle Caouette

Foster Care Program Manager

Michelle was hired as a Support Worker in 2007 but prior to that she worked a year at The Retreat ~ Crossroads Treatment group care program. Michelle’s educational background is in social work and she is highly skilled at combining her work load with ongoing education.

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Melissa Viste

Foster Care Program Supervisor

Melissa started working at Crossroads in 2012 as a Support Worker and is now our Foster Care Program Supervisor. Her organized, practical, and child-focused casework practice is an excellent fit with our program. Melissa has an educational background in Sociology and has an extensive background. She worked in the child protection system both as a caseworker in the USA and in group care/agency foster care in Alberta.

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Shauna Benvik

Foster Care Support Worker

Shauna has been with Crossroads Family Services since 2009 and has an educational background in Early Childhood Development. Prior to Crossroads, she worked extensively as a Family Resource Worker developing and facilitating numerous programs for families in need. Shauna believes strongly in children and families and their ability to succeed. She is beloved by the families she works with.

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Candace Cooper

Foster Care Support Worker

Candace has been with Crossroads since 2009, working in various administrative positions before becoming a Support Worker in 2014. She has unique insight into the behind the scenes workings of a large foster care program.

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Elizabeth Lucas

Foster Care Support Worker

Elizabeth joined Crossroads in 2017 and has been a wonderful addition to our dynamic team. She has been a registered social worker since 2002, with a background in the nursing field and rehab. She previously worked with Victim Services and the RCMP, school systems, Lakeland Centre for FASD, in the medical field, with seniors in long term care, and ran a palliative care group home for people with cognitive and physical challenges. 

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Lee Patel

Foster Care Support Worker

Lee came to Crossroads in July 2019 after moving from Toronto, Ontario and has been a welcome addition to the team. Lee has a BA in psychology, worked for the Canadian Mental Health Association as a Crisis and Addictions worker, and has a diploma in Child and Youth Care.

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Meghan Duff

Foster Care Support Worker

Meghan started at Crossroads as a Respite Worker in 2017 while completing her psychology degree. She worked at several organizations around Edmonton in that time as well, supporting children and youth with mental health and behavioural conditions.

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Sarah Legere

Home Study Coordinator/Applicant Processor

Sarah is a Registered Social Worker with a great deal of experience working with special needs children and youth. Sarah first began working for Crossroads as a Foster Care Support Worker in 2000, and stayed in that role until she left to start her own family.

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Craig Ryan

Program Manager, Kinnections Program and Solutions Intervention Program

Craig began working with Crossroads as a youth worker nearly 10 years ago. Craig has extensive experience working with children and youth, in foster care and group care.  He has a steady, warm, and playful presence that welcomes people of all ages.

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Lasha Markowski

Kinnections Program Supervisor

Lasha started at Crossroads Family Services in 2015 as a summer student in the Kinnections Program. We loved her work so much that we convinced her to return to us for casual work and then full-time work after she completed her degree in Rehabilitative Medicine: Disability Studies.

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Martha Rivas-Marin

Program Support Worker, Kinnections Program

Martha came on board with Crossroads in 2019. She received her Child and Youth Worker diploma in 2004 and has been caring for children ever since. Before coming to Crossroads, she worked as a Special Needs Teacher Assistant and as a dayhome educator and consultant. Martha described herself as having a passion for working with children and their families.

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Barb Tenney

Program Supervisor, Solutions Intervention Program

Barb was invited to Crossroads in 2013 from the ‘group care world,’ to work as a Foster Care Support Worker. In 2014, she transitioned to our Kinnections Respite program as a Team Lead, and in 2019, she returned from maternity leave to a supervisory position with our Solutions intervention Program.

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Katie Ruegg

Administrator, Solutions Intervention Program

Katie has been involved with Crossroads since 2013 in various program roles. In 2019, she agreed to take on the task of providing much-needed administrative support to the Solutions Intervention Program, after completing her Bachelor of Arts degree in English.

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Stephanie Serbin

Program Supervisor, Solutions Intervention Program

Stephanie started with Crossroads in 2014 as a practicum student. She later transferred into our Kinnections disability supports program, and then worked her way into her current supervisory position with our Solutions Intervention Program.

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Brooke Noels

Kinnect House: Team Lead

Brooke started with Crossroads as a house staff at Kinnect House, in our Intensive program stream of Solutions Intervention Program. Since then, she stepped up into a Keyworker role, finished her degree in Applied Psychology, and was then promoted again into the role of Team Lead for the Kinnect House.

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